The family-friendly hotel is the ideal starting point for those wishing to explore Boston and the surrounding area. Free cookies are available in the hotel lobby each evening. There are a total of 185 rooms spread over 7 floors; facilities within the air-conditioned hotel include a foyer with a 24-hour reception desk, a cloakroom, a safe and lifts in addition to a laundry service (fees apply), a restaurant, conference facilities and complimentary car parking. Guests are able to make use of the free shuttle bus service when embarking on a trip or shopping tour.